Andaman7 – Connecting doctors and patients

(Version française de ce texte ici)

Those who know me personally remember that 2007 was a difficult year for our family. In March, I learned that I was suffering from leukaemia (blood cancer, CML — I was 43 years old) and just three months later, our son, Pierre, was diagnosed with Ewing sarcoma (bone cancer) at 10 years old. More information on his blog.

Today it is 2014, 7 years later, and we are both here and in good health. Pierre lost a leg (he was amputated below the knee) and every day I take a magic pill called Gleevec. We are, therefore, both survivors of cancer. This shows how modern medicine is truly of excellent quality, and is continuing to improve quickly.


However, during Pierre’s treatment (it lasted one year, which involved many doctors and several hospitals) I witnessed first hand how difficult the medical information management was. Being myself a software engineer, I was particularly concerned with the lack of quality in the handling of information; I even felt a little responsible for it. In fact, I have participated in various large medical IT projects: secure medical messaging systems meXi and Medibridge in Belgium (15,000 physicians, hospitals, and laboratories) and a large medical / prevention records system for Idewe, managing more than 400,000 workers’ health. Despite all of this, information in the medical world seems significantly behind.

Therefore, I decided to turn my little stone into a building by starting a new project: Andaman7.


During Pierre’s year of treatment, here are the main problems that we came across:

  • Many medical dossiers are still in the form of print, so:
    • It is almost impossible to transmit them, either between a hospital and a generalist, or simply to another hospital
    • There is a significant risk of loss—who is making backup copies of paper?
    • It is almost impossible to find information quickly—who has time to seek a sheet from a pile of 500 papers? Surely not a doctor, often overworked.
  • When I accompanied Pierre to another hospital, 100 km from our original hospital (because only this one had the x-ray therapy for children), the doctors in this hospital had almost no information about Pierre… In the same aspect, the information that I had received at this hospital could not be easily recorded or passed on to our original physicians (our oncologist, our general doctor). If I could have had one copy of Pierre’s medical file to transmit it, and the ability to add some notes… Of course I am no doctor, but I am capable of writing down what a doctor has told me to pass it on.
  • When I went to ask for a second opinion in Paris, our excellent oncologist (Dr. Claire Hoyoux) was very helpful and open, and even assembled an extract of the dossier for Paris. This really helped confirm the diagnosis, but at the price of extra work for her. If Pierre’s dossier (or a portion of it) had been able to be transmitted, everyone could have saved valuable time.
  • On the eve of Pierre’s amputation, a doctor had to prepare the operation. Not having access to the file, he asked Pierre if his last blood test had been good… On the eve of a “small” operation such as an amputation, it seems to me that asking this kind of question to a 10 year old child was a little light. With the chemotherapy and all, it was important to know whether his coagulation was normal (among other things)—but this doctor had no access to the information.


The idea of the project is, therefore, to improve the storage of medical information and facilitate access and sharing, while preserving confidentiality. This last point is extremely important to me, obviously, but not enough to harm the quality of care, of course. 😉

The objectives of the project are as follows:

  • Benefit from the wave of mobile devices (tablets and smartphones) that allow much more user-friendly information: touchscreen interface, mobility, voice commands and dictation, excellent communication skills…
  • Allow patients to participate in their own healing: patient involvement is desired by modern doctors, and by a number of “informed” patients—it simply improves the quality of care, several scientific studies prove it.
  • Allow physicians to share data between themselves in a simple but secure and traceable manner: hospitals, exchanges between specialists and general doctors, exchanges between physicians and other people such as home nurses, physiotherapists,…
  • Allow the patient access to his file and the ability to complete it with supplementary information: medication side effects, documents and information provided by other doctors…
  • Allow the patient to keep a copy of the file: for trips abroad, to follow his/her vaccinations, to share children files between separated parents, to gather important documents…


Andaman7 therefore consists of a combination of two mobile applications. One for the doctor or any other health professional, to manage all patients records. The other for the patient, allowing him to manage his own medical record (and possibly that of his children or elderly parents). No medical information resides on servers (nothing in the cloud)—all will be retained on mobile devices and in existing medical IT systems. This avoids the “big brother problem,” threats on medical confidentiality and greatly reduces the risks associated with data security. No data is shared by default. Everyone is free to share or not, a part or all, of the data it manages. No one will be forced to receive other people’s data (requires a prior acceptance). Everyone is responsible to comply with the rules of their country and to the requirements of their local order of physicians.

This is a social project, so the application is free and will always remain so for both health professionals and patients. We will cover the operating costs by later offering advanced modules for those who want them.

So, no obligation, but modern and secure technologies for those who want to advance in medicine of the twentieth…um, of the twenty-first century. 🙂

If you want to participate in this (r)evolution, join us at Install the application and tell me what you think ( We are open to any and all suggestions.

Thank you!


A few press articles on Andaman7 :

TEDx Liège video :

Andaman7 – Lorsque médecins et patients collaborent…

(English version of this post here)

Ceux qui me connaissent à titre privé se rappellent que 2007 fut une année difficile pour notre famille. En mars, j’apprenais que j’étais atteint d’une leucémie (cancer du sang, LMC – j’avais 43 ans) et à peine 3 mois plus tard, notre fils Pierre, âgé de 10 ans, était diagnostiqué d’un sarcome d’Ewing (cancer des os).  Plus d’informations sur son blog.

Nous sommes aujourd’hui en 2014, soit 7 ans plus tard… et nous sommes tous les deux là et en bonne santé. Pierre y a laissé une jambe (il a été amputé sous le genou) et je prends chaque jour une pilule magique: le Glivec. Nous sommes donc deux survivants du cancer.  Ce qui montre à quel point notre médecine est d’excellente qualité – et elle continue à progresser à grande vitesse.


Néanmoins, j’ai pu voir pendant le traitement de Pierre (qui a duré 1 an, qui a fait intervenir de nombreux médecins et qui s’est déroulé dans plusieurs hôpitaux) à quel point la gestion de l’information était difficile – en comparaison aux entreprises privées, par exemple (et ne parlons pas des normes de qualité ISO…).  Étant moi-même informaticien, je me sentais particulièrement concerné – et peut-être un peu responsable?  En effet, j’ai participé à divers projets d’informatique médicale d’ampleur: les messageries médicales meXi et Medibridge en Belgique (15.000 médecins, hôpitaux et laboratoires d’analyse), ainsi que le dossier médical de prévention de Idewe, gérant la santé de plus de 400.000 travailleurs. Malgré cela, l’informatique du monde médical me semble significativement à la traîne.

J’ai donc décidé d’apporter ma petite pierre à l’édifice en démarrant un nouveau projet: Andaman7.


Lors de l’année de traitement de Pierre, voici les problèmes principaux que j’ai constatés:

  • Beaucoup de dossiers sont encore au format papier, donc:
    • Quasi impossibilité de les transmettre – en tous cas pas entre hôpital et généraliste, ni entre hôpitaux…
    • Risque important de perte – qui fait des copies de sécurité?…
    • Quasi impossibilité de trouver rapidement l’information – Qui a le temps de chercher une feuille parmi un tas de 500 feuilles? Sûrement pas un médecin, souvent surchargé de travail…
  • Quand je me suis rendu avec Pierre dans un autre hôpital, à 100 km de notre hôpital de référence (car seulement celui-là disposait des machines de radio thérapie pour enfants), les médecins de cet hôpital n’avaient quasiment aucune information sur Pierre… Inversement, les informations qui m’ont été transmises à cette occasion n’ont pu être facilement notées ni transmises à nos médecins référents (notre oncologue, notre généraliste…). Si j’avais pu avoir une copie du dossier médical de Pierre pour le transmettre – et la possibilité d’y ajouter quelques notes…  Bien sûr, je ne suis pas médecin, mais je suis capable de noter ce qu’un médecin me dit…
  • Quand je suis allé demander un second avis à Paris, notre excellente oncologue (le Dr Claire Hoyoux) s’est montrée très ouverte et a constitué un dossier spécifique pour Paris.  Cela a beaucoup aidé à confirmer le diagnostic mais au prix d’un travail supplémentaire pour elle.  Si le dossier de Pierre (ou une partie de celui-ci) avait pu être transmis, tout le monde aurait gagné du temps.
  • A la veille de l’amputation de Pierre, un médecin devait préparer son opération.  N’ayant pas accès au dossier, il a demandé à Pierre si sa dernière prise de sang était bonne… A la veille d’une “petite” opération comme l’amputation, il me semble que poser ce genre de question à un enfant de 10 ans est un peu léger… surtout qu’avec ses chimiothérapies, il était important de savoir si sa coagulation était normale (entre autres choses).


L’idée est donc d’améliorer le stockage des informations médicales et d’en faciliter l’accès et le partage, tout en préservant le secret médical.  Celui-ci est extrêmement important pour moi, bien évidemment, mais pas au point de nuire à la qualité des soins, bien évidemment aussi. 😉

Les objectifs du projet sont multiples:

  • Profiter de la vague des appareils mobiles (tablettes et smartphones) qui permettent une informatique beaucoup plus conviviale: interface tactile, mobilité, commande et dictée vocale, excellentes capacités de communication…
  • Mieux intégrer les patients dans la prise en charge de leur propre guérison: l’implication du patient est désirée par les médecins modernes, par un certain nombre de patients “avertis” et tout simplement pour améliorer la qualité des soins.
  • Permettre aux médecins de partager des données entre eux de manière simple mais sécurisée et tracée (maisons médicales, échanges entre spécialistes et généralistes, échanges entre médecins et autres acteurs comme les infirmières à domicile, les kinés,…).
  • Permettre au patient l’accès à son dossier et d’éventuellement le compléter par l’apport d’informations supplémentaires (suivi des effets secondaires, documents et informations provenant d’autres médecins,…).
  • Permettre au patient de conserver une copie de son dossier (voyages à l’étranger, suivi de ses vaccinations, documents importants…).


Andaman7 consistera donc en une combinaison de deux applications mobiles. L’une pour le professionnel de la santé (médecin, infirmière, kiné,…) et lui permettant de gérer tous ses dossiers patients.  L’autre pour le patient lui permettant de gérer son propre dossier médical (et éventuellement celui de ses enfants ou parents âgés).  Aucune donnée médicale ne résidera sur des serveurs (rien dans le cloud) – tout sera conservé sur les appareils mobiles et dans les systèmes d’informatique médicale existants.  On évite ainsi le “big brother”, les risques liés au secret médical et on réduit fortement les risques informatiques liés à la sécurité des données. Aucune donnée n’est partagée par défaut.  Par contre, chacun est libre de partager ou non certaines des données qu’il gère.  Personne ne sera obligé de recevoir des données d’autres personnes (il faut une acceptation préalable). Chacun est responsable de respecter les règles en vigueur dans son pays et selon les exigences de l’ordre des médecins local.

Le projet est social et donc l’application est et restera toujours gratuite (tant pour les professionnels de la santé que pour les patients).  Nous financerons les couts de fonctionnement par des modules spécifiques avancés payants pour ceux qui les désirent.

Aucune obligation donc, mais des moyens technologiques modernes et sécurisés pour ceux qui veulent avancer dans la médecine du vingtième… euh du vingt-et-unième siècle. 🙂

Si vous voulez participer à cette (r)évolution, rejoignez-nous sur Installez l’application et dites-moi ce que vous en pensez (  Nous sommes ouverts à toutes les suggestions.




Quelques articles sur Andaman7:

Vidéo TEDx Liège:

Uber bravo !

First Uber experience: wow!

This is my first Über experience and I must say I’ve been *very* impressed!

I installed the app – it’s straightforward and the app is well designed and very easy to use. I entered my personal info, including PayPal and credit card payment details.

When I tried Uber, I was in Montreal – and I don’t know Montreal so finding a bus, subway or even a taxi was not obvious.  I fired up the app. It found my location (a great apartment rented via AirBNB – another great and disruptive tool which I recommend, by the way).  So I didn’t have to explain where I was… (1)

I entered my destination. Über displayed the cars in my area: there were a few. I confirmed my request. A few seconds later, it was accepted: I was informed that I would be picked up by a driver named Bolivar in 3 minutes!… (2)

On the map, I could see my driver approaching: good to stay inside while waiting (3) – Montreal is cold at this time of the year… 🙂

The car was there on time and when I opened the door, I was greeted by a warm “Good morning Vincent”!… (4) Yes, the driver knew my first name via Über… Cool! So I replied “Good morning Bolivar “… Felt almost like old friends…

I knew Bolivar was a serious driver: he was rated 4.5 stars out of a max of 5. (5)

We chatted:

  • Bolivar has been an Über driver for 3 months
  • He likes the system but there are more and more drivers so he has less business…  Market laws in effect…
  • He is also a bit frustrated because he does not know why he sometimes does not get a 5 star.  🙂
  • He also told me that, unlike taxi drivers that take “people on the street”, he only carries identified people (Uber identifies all passengers and all drivers thru email and credit card) – a much appreciated extra security for him, and for me.  (6)

It was also very clear from our discussion that Bolivar was extremely interested in my satisfaction…  (7) The number of stars I would give him was important to him.  Quite a difference with many taxi drivers that just don’t care about you because, “anyway, I won’t see that stranger anymore”.  The benefits of being evaluated and in a public and trustable system: extra motivation to do good.  And it was fair too: as a customer I would also be evaluated by my driver…  (8) So both parties do have an interest in behaving correctly, being polite, being honest.  This is the benefit of local communities where everyone knows everyone, but on a worldwide scale!  “Community of trust” has a real meaning here.

While driving, I could follow on my Uber GPS the roads that Bolivar was taking.  It felt good to know that he was taking the shortest / fastest road.  (9) With taxis, you never know what trick they will use to make the trip more expensive.  Besides my control, Uber also knows the number of kilometres and time of my ride.  So I’m pretty sure that they can make sure all drivers stay honest with a bit of statistics.

We arrived at destination.  I greeted my driver and hopped out of the car. No money involved! (10) My trip would be charged to my credit card.  No unexpected extras for you-never-what-your-taxi-driver-will-add (extra for late hour, extra for luggage, extra for blablabla…).  (11).  A few seconds later, I received all the details of the trip by email (12):


Which makes it also easy to create a quick expense report if your company requires it – without the wait in the taxi for a driver that hates doing that.  (13) And by going to the web site, you can see all your previous trips… (14)

Update: Since that first trip with Uber, I travelled a few times more in Montreal, but also in Budapest. Always the same great experience.  And an extra benefit in Budapest: everything goes smooth even if you don’t know the local language and your driver is not too good in English! (15). Congratulations to Uber!  Keep up the good work!


PS: I don’t want to make too big a deal of that, but in practice, Uber has completely changed the local transportation by car, and made it a much better experience.  Somehow, the world is a bit better without all those taxi problems…  Technology can indeed improve our ways of living.

(1) the numbers in parentheses in my text count the advantages of Uber over conventional taxis…  I’m aware that some mention also disadvantages but most of them are related to taxi companies loosing their privileges.  They will need to evolve.  The world is changing.  The world is improving.

My TEDx Liège talk – Open source in the medical sector

You know I love open source software. You also know I have had cancer as well as my son Pierre:

Why can’t open source help with the discovery of new miracle drugs, like the one I’m taking for my leukemia: Gleevec ?

That’s the subject of my talk at TEDx Liège (in French – subtitles in other languages are coming – help translate):

Vincent Keunen - TEDx Liège - Open Source Rebirth

Vincent Keunen – TEDx Liège – Open Source Rebirth

Let me know what you think by commenting on this post or sending me an email at

ICT Manager of the Year 2011 – Belgium – SME

Merci à tous ceux qui m’ont permis d’obtenir ce prix!  Le jury, mais aussi et surtout tous les collaborateurs de Lampiris, la direction (Bruno, Bruno, Tom) qui nous en donne les moyens et tous ceux qui me soutiennent par leur amitié dans tous les petits moments de la vie!

Quelques liens: